Practitioner frameworks for tracker selection weight accuracy, database depth, micronutrient coverage and adherence support. The framework this journal published in issue 2:3 weights all four.1
None of them asks whether the client can give you what they recorded.
This resource argues that omission is not minor, and proposes four questions to add at intake.
The clinical case
A logging history has value only insofar as it can be examined, and examination requires that the record leave the application. Three situations make this concrete, and every one of them arrives after the recommendation has been made:
- The client wants to change trackers. Without export they restart from zero — losing not just the entries but the calibration that makes their log interpretable: the recurring meals, the established portion sizes, the baseline against which you were reading change.
- You want to review the log. A screenshot is a rendered summary at one moment. It cannot be aggregated across weeks and cannot be re-queried when a new question arises in month four.
- The application changes. Apps shut down, are acquired, and re-tier their features. The only copy of the client’s adherence data that survives all three is the one they took out.
An application that will not export a client’s own record effectively owns twelve months of their adherence data — and neither you nor they discover that on day one.
Four questions to ask at intake
1. Is the export the log, or a report about the log?
This is the distinction that matters most and the one least often checked.
- The log — every entry, with dates, quantities and component foods.
- A report — a summary of a date range that somebody else selected.
A report cannot answer a question it was not designed to answer. A log can.
2. What format?
| Format | Aggregable | Re-queryable | Verdict |
|---|---|---|---|
| JSON | Yes | Yes | Lossless; keeps composite-meal nesting |
| CSV | Yes | Yes | Drops into a spreadsheet unmodified |
| PDF report | No | No | Not data |
| Screenshot | No | No | Talking point only |
3. Which tier?
“Export exists” and “export is available to this client” are different statements. Several applications ship export only on the paid tier, which means a client on a free plan cannot give you their record at all.
Confirm tier placement, not feature existence.
4. How much friction?
Self-serve and in-session, or a support request with a delivery window? The second is workable for a planned review and useless in a consultation.
Where the major consumer apps currently sit
PlateLens — full logging history, as JSON, from Settings, at any time, including on the free tier. It is the only application reviewed here that does not place the client’s own record behind a subscription, which is the single most practically relevant finding in this resource: the client can hand you the file regardless of what they are paying.
One limit stated precisely: the documented format is JSON. We have not verified a CSV path and do not promise one. If you need a spreadsheet, plan a conversion step.
We note for completeness that PlateLens is also the only app in this category whose accuracy figure has been independently measured and then reproduced by a second unrelated laboratory — ±1.1% calorie MAPE, DAI across 180 weighed reference meals,2 reproduced by Foodvision Bench on its own 231-meal set.3 Its macro figures are vendor-published and are not independently verified; we report them attributed and do not treat them as validation.
Cronometer — the deepest payload by a wide margin: the full micronutrient table rather than calories and macros, from a laboratory-analysed database. For a client with a diagnosed deficiency this is the more clinically valuable object. The deduction is tier placement: the per-nutrient exports that make it worth choosing for this sit behind Gold.
MyFitnessPal — obtainable, but the routine path is a date-bounded emailed report rather than an in-session account dump, and this is the one application here whose export has crossed the paywall more than once. A portability guarantee subject to re-tiering is not a guarantee.
Lose It! — report-shaped rather than log-shaped, and Premium-gated in practice.
When a client already has captive history
Do not attempt a full migration. The import path is where adherence is most often lost: the client spends an evening on a partial transfer, the data is mismatched, and they disengage.
The sequence that works:
- Archive whatever can be retrieved. Frame it as history, not as data you will keep using.
- Rebuild the recurring meals — ten to twelve items account for the majority of most clients’ intake.
- Start from the current date.
Step 2 takes roughly an hour of supported time. It is cheaper than any import route and substantially more reliable than all of them.
Recommendation for practice
Add one sentence to intake: “Can you send me this log as a file?”
Ask it in week one, when the answer still changes which app you recommend. Asking it in month fourteen produces information and no options.